Haidilao: The Hotpot Empire Moving into the Future
- Admin
- Oct 22, 2019
- 1 min read
Oct. 14, 2019
Hotpot restaurant Haidilao replaces its staff with robots
Haidilao (海底撈) is Beijing’s first AI-powered restaurant disclosed on October 18, 2018, through the medium of the partnership with Japanese giant Panasonic and complete with giant screens, robot-waiters and intelligent hot plates.
Haidilao has started employing the help of artificial intelligence to better manage their restaurant, improve service and cut down on costs. In the cold room where frozen meat and vegetables are stored queues of robotic arms put food on trays which are then delivered to the customers’ table by delivery robots.
Haidilao runs on the combination of robots and humans; the dispatchment and delivery of food is done by robots, while humans still serve the food onto the table. This will help reduce costs by bringing down the staff size to 130 to 140 people from the current 170.
Moreover, 10% of electricity can be saved through technology that automatically turns up or down the heat by detecting the weight of the pot. Haidilao aims to adopt these automation features to all of their restaurants, yet in the meantime, they are only in Beijing.
Other smart facilities include an intelligent kitchen management system that monitors the entire food preparation and cooking process, and the capability to customize hot pot soups that cater to diners’ requests.
Whether the rise of robots would take the place of human service is still hard to tell. Even though automated restaurants are still in the state of modernity in most parts of the world, there are some top functional technological restaurants out there like Haidilao which will make the future of automated restaurants promising.
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